Privacy Policy

Last Updated: 15-09-2025

At Tycrom, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect:

• Personal Information: name, email address, phone number, shipping and billing address, and payment details.

• Account Information: login credentials if you create an account with us.

• Order Information: details of purchases, order history, and delivery preferences.

• Technical Information: IP address, browser type, device type, and cookies for site performance and analytics.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Communicate with you about your order, updates, or promotions.

• Improve our website, services, and customer experience.

• Detect and prevent fraudulent or unauthorized activity.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We only share your data with trusted third parties when necessary, including:

• Payment processors to complete transactions securely.

• Shipping providers to deliver your orders.

• IT and analytics providers to maintain our website and improve services.

We never sell your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• File a complaint with a data protection authority if you believe your rights are being violated.

To exercise your rights, please contact us at support@tycrom.com.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site performance. You can adjust your browser settings to decline cookies, though this may affect functionality.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: support@tycrom.com
📞 Phone: +0031639190503